Trident Micro Systems’ Quality Support Program extends your options for continuing manufacturer support of Trident products. Through QSP, Trident’s technical support, renowned for providing extraordinary customer service, moves to an even higher level of excellence.

A QSP subscription provides the crowning touch of assurance that your system will continue to provide optimum performance. Whether you own or operate a Trident trunking controller, Call Router, or the NTS® Digital Networked Trunking System, there is a QSP subscription plan tailored to fit your needs.

As a QSP subscriber, you will receive the very finest product support available for your Trident trunking infrastructure products. This support includes:

• Unlimited technical support for all products covered under a QSP subscription. Trident technical service representatives are available by telephone during regular business hours Monday – Friday
8 AM – 5 PM Eastern Time.

• Special offers. QSP Subscribers will be able to take advantage of exclusive special pricing opportunities for Trident products, services and product options.

• Software and firmware upgrades. Trident is continually working to make the best trunking infrastructure products even better. In this process, Trident periodically releases new firmware or software for our products. QSP subscribers automatically receive these new releases at no charge.

• Manual updates. Updated manuals for covered products are automatically shipped to QSP subscribers.

Virtually every Trident Micro Systems’ trunking infrastructure product is eligible to receive QSP extended support. Regardless of the age of your Trident equipment, you can add it to your QSP subscription. All that is required is the model and serial number of each item to be covered.

Get the added benefit of QSP coverage for your Trident products, today. For more information, click on the documents below or contact your QSP Coordinator at 800-798-7881.