Texas DIR Trident - Placing A Purchase Order

How To Place A Purchase Order

DIR's Go DIRect Program allows customers to purchase items directly from a DIR-contracted vendor. This streamlines the entire order process so customers receive their orders quickly. Most DIR contracts are Go DIRect. Visit the Go DIRect page for more information on the program.

The process varies, depending on the product and vendor, but is basically as follows:

The customer visits the DIR/vendor Web page or contacts the vendor representative for product and pricing information.
The customer accesses the vendor's on-line order form or gets a form from the vendor.
The customer generates a purchase order, made payable to the vendor for the amount of the order.
Important: On the purchase order the customer must reference the DIR contract number, which is displayed on the DIR Web page for each Go DIRect vendor.
The customer sends the signed purchase order and quote or order form to the vendor via fax or through the mail. Fax numbers are shown on the DIR Web page for the vendor.
IMPORTANT: Do not send an order by both fax and mail. This may cause the order to be duplicated or delayed.
The vendor processes the order and sends the product to the customer.
The vendor invoices the customer.
The customer pays the vendor.

General Ordering Guidelines

Customers must follow the guidelines below to ensure that orders are processed quickly and accurately:

All order forms must be submitted with a signed copy of the entity’s purchase order.
All order forms must have the purchase order number written in the appropriate space.
All order forms must include a legible PHYSICAL SHIP TO address (not a P.O. Box number) and a contact name, telephone number, and e-mail address for this address.
All order forms must include a legible INVOICE TO address, a contact name, and telephone number for this address.
Products being ordered must be correctly indicated on the order form.
The total products listed on the order form must match the total products ordered on the purchase
order (price, quantity, and description).